Privacy Policy

Privacy Policy for Dunimarle Castle
Effective Date: [09/06/2025]

Dunimarle Castle ("we", "us", or "our") is committed to protecting the privacy and security of our visitors and users. This Privacy Policy explains how we collect, use, share, and protect personal data through our website, which is hosted on the Wix platform: [www.dunimarlecastle.co.uk] (the "Site").

1. Website Hosting & Platform

Our website is hosted on Wix.com, which provides us with the online platform to promote our services, events, and visitor information. Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall. For more details, you can review Wix's Privacy Policy.

2. Information We Collect

We collect personal and non-personal information:

Personal Information (only if provided by you):

• Name

• Email address

• Phone number

• Booking details (e.g. guided tours or events)

• Message content submitted through our contact forms

Automatically Collected Information:

• IP address

• Device type and browser

• Date and time of visit

• Pages visited and time spent

• Referral links

This information helps us monitor traffic and improve our website experience.

3. How We Use Your Information

We use your information to:

• Respond to enquiries or contact form submissions

• Manage event or tour bookings

• Improve website functionality and visitor experience

• Send occasional updates if you opt-in (e.g. upcoming events)

• Comply with any legal or regulatory requirements

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Wix, for site hosting and data management

• Third-party services like Eventbrite, if you choose to book through those platforms (subject to their own privacy policies)

• Legal authorities if required by law

5. Cookies and Tracking

Our website uses cookies to provide a better user experience. These include:

• Session cookies (temporary)

• Persistent cookies (for preferences)

• Analytics cookies (e.g., traffic tracking via Wix)

You can manage or disable cookies via your browser settings.

6. Data Storage and Retention

Your data is stored securely by Wix and retained only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights (UK & GDPR Compliance)

You have the right to:

• Request access to your personal data

• Correct or delete your information

• Withdraw consent at any time

• File a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us.

8. External Links

Our Site may contain links to third-party websites or platforms (e.g., Eventbrite, Instagram). We are not responsible for the privacy practices of these external sites.

9. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact:

Dunimarle Castle Estate
Email: castledunimarle@gmail.com
Website: www.dunimarlecastle.co.uk

10. Cookie Consent & Management

When you first visit our website, you will see a cookie banner informing you that we use cookies and giving you the option to accept or manage your preferences.

What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, analyse traffic, and offer a smoother user experience.

Types of cookies we use via Wix:

• Essential cookies: Required for the website to function properly (e.g. page navigation, secure areas).

• Analytics cookies: Used to understand how visitors interact with the site (e.g. page views, time spent, referral sources).

• Functional cookies: Remember your preferences or settings.

• Marketing cookies (if applicable): Used to track visitors across websites and deliver relevant ads (we currently do not use these directly, but may be included via embedded content or booking tools).

Your Choices:
You have control over which cookies you allow:

• On your first visit, you can select “Accept All”, “Reject All” (except necessary cookies), or “Manage Settings”.

• You can change or withdraw your consent at any time by revisiting the banner (if enabled) or adjusting your browser settings.

• Most browsers allow you to block or delete cookies through their settings.

For more information on how Wix handles cookies, see their Cookie Policy.